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Alert Cyber Security

March 12, 2024

Are Your Smart Home Devices Spying on You? (Experts Say Yes!)

In the contemporary landscape of modern living, the incorporation of smart home devices has become almost synonymous...
The Hidden Cost of Outdated Technology Blog Banner

May 31, 2023

The Hidden Cost of Outdated Technology

In a recent study, eye-opening findings have emerged, shedding light on the detrimental impact of outdated hardware and...
4 Things You Should Know Before Saying Goodbye to Windows 10... Blog Banner
Tech Updates

May 28, 2023

4 Things You Should Know Before Saying Goodbye to Windows 10...

Microsoft has just announced that the latest version of Windows 10, which came out in 2022, will be the final release....
Bot Malware is Beating MFA Banner Image
Tech Updates Phishing & Scams

May 24, 2023

Bot Malware is Beating MFA

Multi-Factor Authentication (MFA) is a security measure that adds an additional layer of protection to your accounts...
Windows 11: Preview New Features with Caution Banner Image
Tech Updates

May 21, 2023

Windows 11: Preview New Features with Caution

Microsoft has recently announced an exciting new option for individuals to preview upcoming features in Windows 11...
AI Technology

May 17, 2023

Have You Used ChatGPT at Work Yet?

We’re sure you have heard all about the advancements in AI development, and the free chat platform, ChatGPT. If not,...
Cloud

May 14, 2023

Wanting to Go Green? Consider Moving to The Cloud

Cloud computing has rapidly gained popularity among businesses seeking to streamline operations, reduce costs, and...
Tech Updates Cyber Security

May 12, 2023

“Juice Jacking” and Why You Should Stop Using Public Charging Stations

In today’s fast-paced world, public charging stations are a convenient solution for keeping our devices powered on the...
Phishing & Scams Cyber Security

May 10, 2023

Fake Accounts Cause LinkedIn to Verify Users

If you’re a professional who uses LinkedIn to connect with others in your industry, you may have noticed an increase in...
Phishing & Scams Cyber Security

May 4, 2023

AI Issues: Lessons Learned from Samsung Engineer Leak

There has been news recently that Samsung engineers inadvertently leaked sensitive corporate data through the use of...
Tech Guides

May 1, 2023

How To Start Planning an IT Project

aHR0cHMlM0ElMkYlMkZ5b3V0dS5iZSUyRlF2WFo4bUExWnVzMaking significant changes to your company’s IT infrastructure is not a...
Tech Updates

April 23, 2023

A Sneak Peek at More Windows 12 Features

In a recent post we introduced you to the news that Windows 12 is quickly on it’s way to the public. There has been...
Tech Updates

April 9, 2023

The 3 Pillars of Security for Business

aHR0cHMlM0ElMkYlMkZ5b3V0dS5iZSUyRklEUkdFekpjTG9zKeeping your business data secure is becoming more and more important...
Cyber Security Tech Guides

April 2, 2023

Your Business Should Be Using MFA … NOW!

aHR0cHMlM0ElMkYlMkZ5b3V0dS5iZSUyRk9GcEU2ZEF4TVAwDoes your business use Multi-Factor Authentication (MFA)? If not, now...
Tech Updates Cyber Security

March 13, 2023

Are You Neglecting Security For Your Phone?

aHR0cHMlM0ElMkYlMkZ5b3V0dS5iZSUyRklOLTF4VHBFMWc0Have you ever taken the time to consider just how much data you have...
Tech Updates Cyber Security

March 8, 2023

Phishing Scammers Are Exploiting AI Chat

aHR0cHMlM0ElMkYlMkZ5b3V0dS5iZSUyRnlfTWJGcWF5NlU4
Tech Updates

March 5, 2023

Learn to Talk AI Jargon

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Tech Guides

March 1, 2023

Talk Tech With Our IT Jargon Buster Guide

aHR0cHMlM0ElMkYlMkZ5b3V0dS5iZSUyRnZxdmFtUTNaS3lrAre you struggling to understand the conversations you’re having with...

February 26, 2023

Protect Your Business From DDoS Attacks

aHR0cHMlM0ElMkYlMkZ5b3V0dS5iZSUyRmpoZ25zalcxOGFr
Core Teachings

February 22, 2023

How Much Does an MSP Cost and How Are Plans Priced?

We have some very helpful articles about how MSP plans are constructed and some of the factors that influence price. We...
Business Strategy Cyber Security

February 15, 2023

Cyber Crime Syndicates: The Sobering Truth

These days, there are challenging conversations being had between MSP’s and their customers when it comes to cyber...
Business Strategy Cyber Security

February 15, 2023

Cyber Crime Syndicates: The Sobering Truth

These days, there are challenging conversations being had between MSP’s and their customers when it comes to cyber...
Cyber Security

February 12, 2023

What Happens Once You’ve Been Compromised?

It’s common sense to make sure your house is protected. The main tools we use to accomplish this is locking door knobs,...
Cloud

February 10, 2023

Part 3: How The Cloud Can Save You Money

Businesses in 2023 are feeling the economic pressure of the coming downturn. Purse strings are tightening, and decision...
Core Teachings

February 8, 2023

How Do I Know an MSP Is Right for Me?

Once you are comfortable with the integrity and ethics of the MSP (Managed Service Provider), and you are confident the...
Tech Updates Cyber Security

February 5, 2023

Young Employees Aren’t Cautious About Cyber-Crime

aHR0cHMlM0ElMkYlMkZ5b3V0dS5iZSUyRlBDSzdPVkg5eXg0
Cyber Security Tech Guides

February 1, 2023

Getting to Grips with Email Security

aHR0cHMlM0ElMkYlMkZ5b3V0dS5iZSUyRnd6S0N6Q3B0bW4wOwners of small and medium-sized businesses may think that their...
Core Teachings

February 1, 2023

How do MSPs Differ and Why Are The Differences Important?

MSPs come in many shapes and sizes. Here are some key differences you should consider:
Tech Updates Phishing & Scams

January 29, 2023

The New Email Phishing Scam You Should Watch Out For

aHR0cHMlM0ElMkYlMkZ5b3V0dS5iZSUyRktrc2lPUEJ4aTBrWe all know that scams can happen through email, and every day one gets...
Core Teachings

January 25, 2023

What Is an MSP And What Services Do They Provide?

A term that you will encounter quickly when shopping for outsourced information technology is “MSP.” MSP stands for...
Tech Updates

January 22, 2023

Have You Checked Up On Your Company’s Health?

aHR0cHMlM0ElMkYlMkZ5b3V0dS5iZSUyRmJvQUZhbm9kdWJnWith the new year comes resolutions, and for many of us that is the...
Cloud

January 20, 2023

Part 2: Why Businesses Are Moving To “The Cloud”

Businesses in 2023 are feeling the economic pressure of the coming downturn. Purse strings are tightening, and decision...
Business Strategy Cyber Security

January 18, 2023

FTC Financial Data Security Rule and Safeguards Rule

Are you aware that if your business falls within Federal Trade Commissions’ definition of a “financial institution”...
Tech Updates

January 15, 2023

3 Reasons Why Your Young Employees Experience “Tech Shame”

Even though we associate Gen Z and Millennials with being the most tech savvy generations out there it may surprise you...
Cloud

January 11, 2023

Part 1: Why Businesses Are Moving to “The Cloud”

The coming economic downturn and how you can prepare
Tech Updates

January 8, 2023

Why Does Your Remote Staff Not Trust You?

aHR0cHMlM0ElMkYlMkZ5b3V0dS5iZSUyRk1yZDlaQ0xKTnQ0In many workplaces, the remote and hybrid workplace has created an...

January 5, 2023

Cheeseburgers and Tech: What makes IT support so expensive?

The iconic cheeseburger is the most popular and versatile item on any restaurant menu in America. When you stop and...
Tech Guides Cloud

January 4, 2023

Cloud Security 101: Your Need-To-Know Guide

aHR0cHMlM0ElMkYlMkZ5b3V0dS5iZSUyRlJkY0hYcUU1N21FIs your business in the cloud? Are you planning on moving their in the...
Tech Updates Cyber Security

December 28, 2022

7 things businesses need to improve security in 2023

With the end of year at our tails, we have the chance to reflect back on what happened to our businesses and what we...
Tech Updates Phishing & Scams

December 21, 2022

3 Steps Windows Users Should Take to Prevent Cyber-Attacks

aHR0cHMlM0ElMkYlMkZ5b3V0dS5iZSUyRldBeFIyZ1FTUXRN95% of malware attacks from 2021 have been specifically targeted at...
Tech Updates

December 11, 2022

When can you finally forget your password?

aHR0cHMlM0ElMkYlMkZ5b3V0dS5iZSUyRlNlQW5HbFFBcFpNPasskeys are set to take over from traditional passwords to give us a...
Business Strategy Press Release Tech Guides

December 8, 2022

8 Tech Trends To Look Out For

Have you taken the time at the end of the year to plan for 2023? Many businesses are in the midst or just wrapping up...
Tech Updates Cyber Security

December 5, 2022

Why you shouldn’t do Christmas shopping at work

aHR0cHMlM0ElMkYlMkZ5b3V0dS5iZSUyRl9FLWlnV0s2bl9V
Tech Updates Microsoft 365

November 28, 2022

Zoom wants to be the new Teams

aHR0cHMlM0ElMkYlMkZ5b3V0dS5iZSUyRmc5TndzcnRkcko4
Business Strategy Tech Updates

November 21, 2022

How to Shop Smart for Your Business This Holiday Season

With the holiday shopping season upon us, the great deals on consumer electronics for use at the office are sometimes...
Business Strategy Tech Updates

November 13, 2022

Are video calls costing your business time and money?

aHR0cHMlM0ElMkYlMkZ5b3V0dS5iZSUyRkV1dUt5VUdraDBZ

November 7, 2022

Don’t walk the plank with pirated software

aHR0cHMlM0ElMkYlMkZ5b3V0dS5iZSUyRmdtdkpBLS1WUk44A huge number of small and medium-sized businesses would consider using...
Business Strategy Tech Guides

October 31, 2022

Tired of Slow Wi-Fi?

Is wi-fi also slowing down your business? Nothing is more upsetting that trying to get work done and all you see in a...
Tech Updates Phishing & Scams Cyber Security

October 31, 2022

IT Horror Stories

Are your employees working off personal computers or phones to access your company data? Do you know if your employees...
Tech Updates Microsoft 365

October 24, 2022

The first sneak peeks of Windows 12

aHR0cHMlM0ElMkYlMkZ5b3V0dS5iZSUyRl9GcFRyOUNuRk9N

October 20, 2022

Would you lock up your phone to attend a concert?

Have you attended a concert or an event and been surrounded by people who are more interested in their phones? Perhaps...
Tech Updates Microsoft 365 Cyber Security

October 18, 2022

Is your staff sending sensitive information over Teams?

Pre-pandemic, Teams was a powerful tool for communicating with staff, but since then the usefulness has skyrocketed....

October 12, 2022

Using the thumbs up emoji? You’re old!

The verdict is in. If you’re using the thumbs up emoji, you’re officially old! According to 2,000 young people aged...
Tech Updates Cyber Security

October 10, 2022

Are you downloading Zoom or malware?

aHR0cHMlM0ElMkYlMkZ5b3V0dS5iZSUyRkkwRzZ1YzdZaTU0When you think about tools for remote working and chatting online, one...
Business Strategy Tech Updates

October 6, 2022

Do you think your people do less when working from home?

aHR0cHMlM0ElMkYlMkZ5b3V0dS5iZSUyRlRNRHRva2o2TEdVMicrosoft has become the leader of productivity over many decades. Can...
Business Strategy Cyber Security Tech Guides

October 4, 2022

Everything you need to know about password managers for your business

If you’re confused about password managers, you’re not alone.
Tech Updates Cyber Security

September 27, 2022

If any of your staff work remotely, you need to be on top of this

aHR0cHMlM0ElMkYlMkZ5b3V0dS5iZSUyRktOckFYRkFTZXRRRemote and hybrid working is now normal for a lot of people.
Phishing & Scams Cyber Security Tech Guides

September 7, 2022

The Business Owner’s Complete Guide to Phishing

Everything you need to know to keep your team and data safe
Tech Updates Cyber Security

August 29, 2022

Some employees won’t stop using apps that could be a security risk

aHR0cHMlM0ElMkYlMkZ5b3V0dS5iZSUyRkJYTWlTZEZqSzJFIt’s likely a lot of the applications and software tools you’re using...
Press Release Cyber Security

August 26, 2022

SisAdmin Receives SOC 2 Type I Attestation

Independent Audit Verifies SisAdmin’s Internal Controls and Processes
Press Release Cyber Security

August 26, 2022

SisAdmin Receives HIPAA Security Rule Compliance Report

Independent Auditors Verifies SisAdmin’s Compliance with the HIPAA Security Rule
Business Strategy Tech Guides

August 4, 2022

How to get the perfect video call setup, whatever your budget

Ever been on a video call, and the other person looks and sounds BAD?
Tech Updates

July 19, 2022

Ever wondered if your apps are spying on you? Now you can find out

aHR0cHMlM0ElMkYlMkZ5b3V0dS5iZSUyRlN4eUV4VWRwSTdnIt’s no secret that some applications are a little too interested in us...
Tech Updates Phishing & Scams

July 7, 2022

Your business is losing hundreds of hours to spam every year

aHR0cHMlM0ElMkYlMkZ5b3V0dS5iZSUyRnBKdjdJckRZYlc4Spam emails. Everyone hates them.
Tech Updates

July 5, 2022

At last! Google Chrome’s going to block disruptive notifications

aHR0cHMlM0ElMkYlMkZ5b3V0dS5iZSUyRjhYNU5wMzlscUtvWhen you’re browsing it can feel like you’re being bombarded with...
Tech Updates Cyber Security

June 30, 2022

Is your business making these cyber security mistakes?

aHR0cHMlM0ElMkYlMkZ5b3V0dS5iZSUyRmpzaTU3V1MzdmdjIt feels like every day we’re being warned about a new threat to our...
Tech Updates Cyber Security

June 16, 2022

Most ransomware victims would pay up if attacked again

aHR0cHMlM0ElMkYlMkZ5b3V0dS5iZSUyRnVBTHVuZTg4dG1zRansomware is one of the fastest growing cyber-crimes in the world....
Business Strategy Tech Updates

June 7, 2022

3 easy upgrades to improve your video call setup

aHR0cHMlM0ElMkYlMkZ5b3V0dS5iZSUyRmlqcjExZEdJSXpREarly on in the first lockdowns in 2020, did you ever sit at your...
Business Strategy Microsoft 365 Tech Guides

June 1, 2022

The business owner’s briefing: Reduce the burden on your brain

Focus more, be interrupted less… and get stuff done
Tech Updates Cyber Security

May 31, 2022

Is this the end of passwords… forever?

No-one likes passwords.
Tech Updates Microsoft 365

May 26, 2022

Three new Teams features to look forward to

aHR0cHMlM0ElMkYlMkZ5b3V0dS5iZSUyRmNzRkpaMm1Kclc4The use of Microsoft Teams has just exploded in the last few years, and...
Business Strategy Tech Guides

May 19, 2022

What could digital IT transformation do for your business?

We have all seen a LOT of change over the past couple of years.
Tech Updates Cyber Security

May 16, 2022

Never use your browser’s password manager

aHR0cHMlM0ElMkYlMkZ5b3V0dS5iZSUyRmtldE1JQ0VaN19ZIf you’re serious about keeping your data secure, you’ll know you...
Business Strategy Tech Updates

April 28, 2022

Businesses are spending more on IT this year

aHR0cHMlM0ElMkYlMkZ5b3V0dS5iZSUyRmlyaFFTRHc1QXRBAs a business owner or manager, you know how important good IT is. Your...
Business Strategy Tech Updates

April 22, 2022

Is your team still working at 10 at night?

aHR0cHMlM0ElMkYlMkZ5b3V0dS5iZSUyRkowV1pyMUdkeDlRIf you have people working remotely in your business, you’re probably...
Tech Updates Microsoft 365

April 14, 2022

You need this feature if your browser looks like this

aHR0cHMlM0ElMkYlMkZ5b3V0dS5iZSUyRngxYVJ2QjNhMm1FWe all have different ways of working. Some of us prefer to have a...
Business Strategy Microsoft 365 Tech Guides

April 6, 2022

Your essential cloud migration strategy checklist

If you’ve ever considered moving your business’s data and applications over to a cloud-based solution, you’d be...
Tech Updates Phishing & Scams Cyber Security

April 5, 2022

Russian cyber-attack threat: How to protect your business

...
Tech Updates Cyber Security

March 31, 2022

Two thirds of remote workers use a damaged device, so they don’t get into trouble

...
Tech Updates Phishing & Scams Cyber Security

March 29, 2022

Alert: A clever new type of ransomware attack

...
Tech Updates Phishing & Scams Cyber Security

March 21, 2022

Protect your business from these common financial phishing scams

...
Tech Updates Phishing & Scams Cyber Security

March 17, 2022

It’s time to check your business’s defenses against the threat of Russian cyber attack

...
Business Strategy Tech Guides

March 11, 2022

The 7 KPIs for ROI from IT

How to ensure your business’s spend on IT is an investment, and never an expense
Tech Updates

March 3, 2022

Poor battery life may soon be a thing of the past

...
Business Strategy Tech Guides

March 1, 2022

Here’s a crazy question: Are you paying your IT support partner enough?

I bet that’s a question you’ve never asked yourself before…
Business Strategy Tech Guides

February 25, 2022

Windows 11: The wait is over

All the benefits of using the very latest version of Windows in your business
Business Strategy Tech Updates Microsoft 365

February 25, 2022

You’ll soon be able to view LinkedIn profiles in your Teams chats

...
Business Strategy Phishing & Scams Cyber Security Tech Guides

February 24, 2022

Be prepared: Sooner or later your business WILL be attacked

5 steps to improve your ransomware resilience
Tech Updates Phishing & Scams Microsoft 365 Cyber Security

February 18, 2022

Microsoft blocks 1,000 malicious emails per second!

...
Cyber Security Tech Guides

February 11, 2022

Why John’s “other” laptop is a security problem

How to keep your business’s data safe during the Work From Home revolution
Business Strategy Tech Updates Microsoft 365

February 8, 2022

Most of your staff REALLY want to work from home permanently – 96% of them to be exact

...
Tech Updates Microsoft 365

February 8, 2022

Walkie Talkie comes to Microsoft Teams

...
Tech Updates Cyber Security

February 8, 2022

The upsides of a password manager far outweigh any potential downsides

Last month there were rumors that a password manager called LastPass had some of its customers’ master passwords...
Tech Updates Phishing & Scams Cyber Security

February 4, 2022

What would your staff click on?

There’s a cyber-crime called phishing.
Business Strategy Cyber Security Tech Guides

February 4, 2022

Why Defend and Invest should be your technology strategy for 2022

We hope you had a nice break over Christmas and the New Year. Even if it was just a few days, that break can really...
Phishing & Scams Cyber Security

February 5, 2019

IT Horror Stories: Direct Deposit Redirect

The following is a true IT Horror Story based upon actual events and is distributed for educational purposes.
Business Strategy Tech Guides

May 9, 2018

“Spring Clean Your IT” article published in Spring 2018 edition of Master Builder

SisAdmin CEO, Mary Burris, authored “Spring Clean Your IT” for the Spring 2018 edition of Master Builder magazine....
Business Strategy

December 8, 2017

SisAdmin CEO, Mary Burris, appears on “About Money” KKOL 1300AM

SisAdmin CEO, Mary Burris, appeared on the “About Money” radio show on KKOL 1300AM yesterday, December 7th. One of the...
Phishing & Scams Cyber Security

November 15, 2017

Security Alert: Fraudulent Phishing Emails with PDF Attachment

We’ve seen an influx of fraudulent phishing “please review” emails this week coming to our own staff so it serves as a...
Business Strategy

October 3, 2017

Sisters move their SisAdmin IT firm into an old funeral home

By Melissa Crowe – Research Director, Puget Sound Business Journal
Business Strategy

October 2, 2017

How Max Headroom and an itch for saving the day got her into IT

SNOHOMISH — At 11 years old, Mary Burris had a clear vision for her future. She wanted to own her own business, and...

Case Studies 

Are you looking for testimonials from local businesses just like yours?

You're in luck! Download our case studies from our own customers to see what it's like to be a SisAdmin customer. 

Leaving Break-Fix IT

With no proactive planning and the burden of troubleshooting placed squarely on the employees’ shoulders, owners Jill and Juli knew they needed to shift their approach to outsourced IT management significantly. Luckily, SisAdmin stepped in to bridge the gap in their strategic IT solutions.

Download

Snohomish Business Rescue

It all began with a move. Evergreen HVAC’s previous MSP IT support team lagged in response time at a critical juncture. SisAdmin stepped in and within 48 hours, Evergreen had control of its IT and experienced a major upgrade in security and the move was flawless.

Download
Our Managed Service Provider Frequently Asked Questions

Our MSP FAQ

There are a lot of questions when it comes to MSPs, and it seems like a lot of that information is behind a barrier that you can't get to. We hope the questions we have provided below are ones you have asked and wanted answers to! 

What is an MSP?

MSP stands for Managed Service Provider. The textbook definition of an MSP is, "An information technology services provider that manages and assumes responsibility for providing a defined set of services to its clients either proactively or as the MSP (not the client) determines that services are needed.”

What is in an MSP Contract?

The short answer is “whatever they choose” and there is no perfect answer in the MSP industry. The unfortunate truth is that it’s up to you, as the consumer, to be aware of what you need and don’t need, and to make the best choice based upon the best information you can obtain.

I don't want to leave you with just this though! Many MSPs plans (if they are worth their salt) should have Technical Support, Monitoring & Alerts, Patching & Updating, Security, and a Business Continuity & Disaster Recovery plan. Check out our blog post for more information.

How Much Does an MSP Cost?

It's difficult to narrow down the whole MSPs pricing model to a single number, as there are many qualifiers that determine price in our world. So instead, I’ll give you some ballpark numbers. As of the time of this writing, under the per-user pricing model, top MSPs charge around $150-$175 per user. If you would like more information on pricing, please read our full article on how MSPs create contracts and determine price.

SISA-ITBuyersGuide-Download

Make an informed buying choice with the help of our FREE guidebook.

This guide is packed with best practices, tips, and ideas to help you reset your IT management.

Download our free guide that walks you through everything from the “new normal” in Hybrid work environments through a Defend & Invest IT strategy.