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Latest Posts

March 12, 2024

Are Your Smart Home Devices Spying on You? (Experts Say Yes!)

In the contemporary landscape of modern living, the incorporation of smart home devices has become almost synonymous...

May 31, 2023

The Hidden Cost of Outdated Technology

In a recent study, eye-opening findings have emerged, shedding light on the detrimental impact of outdated hardware and...

May 28, 2023

4 Things You Should Know Before Saying Goodbye to Windows 10...

Microsoft has just announced that the latest version of Windows 10, which came out in 2022, will be the final release....

May 24, 2023

Bot Malware is Beating MFA

Multi-Factor Authentication (MFA) is a security measure that adds an additional layer of protection to your accounts...

Case Studies 

Are you looking for testimonials from local businesses just like yours?

You're in luck! Download our case studies from our own customers to see what it's like to be a SisAdmin customer. 

Leaving Break-Fix IT

With no proactive planning and the burden of troubleshooting placed squarely on the employees’ shoulders, owners Jill and Juli knew they needed to shift their approach to outsourced IT management significantly. Luckily, SisAdmin stepped in to bridge the gap in their strategic IT solutions.

Snohomish Business Rescue

It all began with a move. Evergreen HVAC’s previous MSP IT support team lagged in response time at a critical juncture. SisAdmin stepped in and within 48 hours, Evergreen had control of its IT and experienced a major upgrade in security and the move was flawless.

Our Managed Service Provider Frequently Asked Questions


There are a lot of questions when it comes to MSPs, and it seems like a lot of that information is behind a barrier that you can't get to. We hope the questions we have provided below are ones you have asked and wanted answers to! 

What is an MSP?

MSP stands for Managed Service Provider. The textbook definition of an MSP is, "An information technology services provider that manages and assumes responsibility for providing a defined set of services to its clients either proactively or as the MSP (not the client) determines that services are needed.”

What is in an MSP Contract?

The short answer is “whatever they choose” and there is no perfect answer in the MSP industry. The unfortunate truth is that it’s up to you, as the consumer, to be aware of what you need and don’t need, and to make the best choice based upon the best information you can obtain.

I don't want to leave you with just this though! Many MSPs plans (if they are worth their salt) should have Technical Support, Monitoring & Alerts, Patching & Updating, Security, and a Business Continuity & Disaster Recovery plan. Check out our blog post for more information.

How Much Does an MSP Cost?

It's difficult to narrow down the whole MSPs pricing model to a single number, as there are many qualifiers that determine price in our world. So instead, I’ll give you some ballpark numbers. As of the time of this writing, under the per-user pricing model, top MSPs charge around $150-$175 per user. If you would like more information on pricing, please read our full article on how MSPs create contracts and determine price.


Make an informed buying choice with the help of our FREE guidebook.

This guide is packed with best practices, tips, and ideas to help you reset your IT management.

Download our free guide that walks you through everything from the “new normal” in Hybrid work environments through a Defend & Invest IT strategy.