--- title: Tech Tutor by SisAdmin | Microsoft 365 (2) description: Microsoft 365 | Ready to ditch tech jargon and get educated on the latest tech trends, cyber security updates, and general know how of the tech industry? You're in the right place. (2) --- [Skip to content](https://blog.sisadmin.com/tech-tutor/tag/microsoft-365/page/2#main-content) This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. [![SA-Logo-Horiz-Primary-RGB](https://blog.sisadmin.com/hs-fs/hubfs/SA-Logo-Horiz-Primary-RGB.png?width=2000&height=700&name=SA-Logo-Horiz-Primary-RGB.png "SA-Logo-Horiz-Primary-RGB")](https://sisadmin.com/) - Blog - [Contact](https://sisadmin.com/contact/) - Search Search Search # TechTutor Looking for something specific? Try our Search Bar!  This is a search field with an auto-suggest feature attached. Search - There are no suggestions because the search field is empty. ## Latest Posts [![](https://blog.sisadmin.com/hubfs/Imported_Blog_Media/US-wc-2022-05-09-Blog-article-LinkedIn-newsletter-image.jpeg)](https://blog.sisadmin.com/tech-tutor/blog/three-new-teams-features-to-look-forward-to) [Tech Updates](https://blog.sisadmin.com/tech-tutor/tag/tech-updates) [Microsoft 365](https://blog.sisadmin.com/tech-tutor/tag/microsoft-365) May 26, 2022 ### [Three new Teams features to look forward to](https://blog.sisadmin.com/tech-tutor/blog/three-new-teams-features-to-look-forward-to) aHR0cHMlM0ElMkYlMkZ5b3V0dS5iZSUyRmNzRkpaMm1Kclc4The use of Microsoft Teams has just exploded in the last few years, and... 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[PREVIOUS](https://blog.sisadmin.com/tech-tutor) [1](https://blog.sisadmin.com/tech-tutor) [2](https://blog.sisadmin.com/tech-tutor/tag/microsoft-365/page/2) [3](https://blog.sisadmin.com/tech-tutor/tag/microsoft-365/page/3) [NEXT](https://blog.sisadmin.com/tech-tutor/tag/microsoft-365/page/3) ## Latest posts - [ALL POSTS](https://blog.sisadmin.com/tech-tutor/all) [![](https://blog.sisadmin.com/hubfs/undefined-Oct-27-2025-08-33-51-5236-PM.png)](https://blog.sisadmin.com/tech-tutor/business-impact-analysis-101-a-guide-for-business-leaders) Oct 27, 2025, 1:41:37 PM ### [Business Impact Analysis 101: A Guide for Business Leaders](https://blog.sisadmin.com/tech-tutor/business-impact-analysis-101-a-guide-for-business-leaders) [![](https://blog.sisadmin.com/hubfs/BCDR%20Blog1%20(1).svg)](https://blog.sisadmin.com/tech-tutor/bcdr-vs.-backup-whats-the-difference-for-your-business) Sep 10, 2025, 1:49:33 AM ### [BCDR vs. Backup: What’s the Difference for Your Business?](https://blog.sisadmin.com/tech-tutor/bcdr-vs.-backup-whats-the-difference-for-your-business) [PREVIOUS](https://blog.sisadmin.com/tech-tutor) [1](https://blog.sisadmin.com/tech-tutor) [2](https://blog.sisadmin.com/tech-tutor/tag/microsoft-365/page/2) [3](https://blog.sisadmin.com/tech-tutor/tag/microsoft-365/page/3) [NEXT](https://blog.sisadmin.com/tech-tutor/tag/microsoft-365/page/3) # Case Studies  Are you looking for testimonials from local businesses just like yours? You're in luck! Download our case studies from our own customers to see what it's like to be a SisAdmin customer.  ### Leaving Break-Fix IT With no proactive planning and the burden of troubleshooting placed squarely on the employees’ shoulders, owners Jill and Juli knew they needed to shift their approach to outsourced IT management significantly. Luckily, SisAdmin stepped in to bridge the gap in their strategic IT solutions. [Download](https://blog.sisadmin.com/tech-tutor/blog/leaving-break-fix-it-behind-case-study) ### Snohomish Business Rescue It all began with a move. Evergreen HVAC’s previous MSP IT support team lagged in response time at a critical juncture. SisAdmin stepped in and within 48 hours, Evergreen had control of its IT and experienced a major upgrade in security and the move was flawless. [Download](https://blog.sisadmin.com/tech-tutor/blog/evergreen-hvac-case-study) Our Managed Service Provider Frequently Asked Questions ## Our MSP FAQ There are a lot of questions when it comes to MSPs, and it seems like a lot of that information is behind a barrier that you can't get to. We hope the questions we have provided below are ones you have asked and wanted answers to!  ### What is an MSP? MSP stands for Managed Service Provider. The textbook definition of an MSP is, "*An information technology services provider that manages and assumes responsibility for providing a defined set of services to its clients either proactively or as the MSP (not the client) determines that services are needed.”* ### What is in an MSP Contract? The short answer is “whatever they choose” and there is no perfect answer in the MSP industry. The unfortunate truth is that it’s up to you, as the consumer, to be aware of what you need and don’t need, and to make the best choice based upon the best information you can obtain. I don't want to leave you with just this though! Many MSPs plans (if they are worth their salt) should have Technical Support, Monitoring & Alerts, Patching & Updating, Security, and a Business Continuity & Disaster Recovery plan. Check out our blog post for more information. ### How Much Does an MSP Cost? It's difficult to narrow down the whole MSPs pricing model to a single number, as there are many qualifiers that determine price in our world. So instead, I’ll give you some ballpark numbers. As of the time of this writing, under the per-user pricing model, top MSPs charge around $150-$175 per user. If you would like more information on pricing, please read our full article on how MSPs create contracts and determine price. [Learn More](https://blog.sisadmin.com/tech-tutor/blog/what-is-an-msp-and-what-services-do-they-provide) ## Latest posts - [ALL POSTS](https://blog.sisadmin.com/tech-tutor/all) [![](https://blog.sisadmin.com/hubfs/undefined-Oct-27-2025-08-33-51-5236-PM.png)](https://blog.sisadmin.com/tech-tutor/business-impact-analysis-101-a-guide-for-business-leaders) Oct 27, 2025, 1:41:37 PM ### [Business Impact Analysis 101: A Guide for Business Leaders](https://blog.sisadmin.com/tech-tutor/business-impact-analysis-101-a-guide-for-business-leaders) [![](https://blog.sisadmin.com/hubfs/BCDR%20Blog1%20(1).svg)](https://blog.sisadmin.com/tech-tutor/bcdr-vs.-backup-whats-the-difference-for-your-business) Sep 10, 2025, 1:49:33 AM ### [BCDR vs. Backup: What’s the Difference for Your Business?](https://blog.sisadmin.com/tech-tutor/bcdr-vs.-backup-whats-the-difference-for-your-business) [PREVIOUS](https://blog.sisadmin.com/tech-tutor) [1](https://blog.sisadmin.com/tech-tutor) [2](https://blog.sisadmin.com/tech-tutor/tag/microsoft-365/page/2) [3](https://blog.sisadmin.com/tech-tutor/tag/microsoft-365/page/3) [NEXT](https://blog.sisadmin.com/tech-tutor/tag/microsoft-365/page/3) ![SISA-ITBuyersGuide-Download](https://blog.sisadmin.com/hs-fs/hubfs/Blog/SISA-ITBuyersGuide-Download.png?width=684&height=629&name=SISA-ITBuyersGuide-Download.png) ### **Make an informed buying choice with the help of our FREE guidebook.** This guide is packed with best practices, tips, and ideas to help you reset your IT management. Download our free guide that walks you through everything from the “new normal” in Hybrid work environments through a Defend & Invest IT strategy. [FREE DOWNLOAD](http://more.sisadmin.com/it-buyers-guide) --- [![SA-Icon-Primary-RGB](https://blog.sisadmin.com/hs-fs/hubfs/Logo%20and%20Illustrations/SA-Icon-Primary-RGB.png?width=200&height=200&name=SA-Icon-Primary-RGB.png "SA-Icon-Primary-RGB")](http://www.sisadmin.com) Contact SisAdmin LLC. 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